Terms of Service

Effective September 2026

These terms govern dog waste pickup service provided by Peach State Services & Restoration LLC, a Georgia limited liability company doing business as Double Dog Duty. By completing checkout you agree to them.

Service

We remove dog waste from the entire yard at the service address you provide, including front and back yards, landscape beds and fence lines, at the frequency you select. Waste is bagged and placed in your household trash bin unless we agree otherwise in writing. Service covers a standard residential yard of up to one half acre. Yards larger than one half acre carry the posted acreage charge.

Access

• You are responsible for providing safe, unobstructed access to the yard, including any gate code or key needed.
• Dogs must be secured indoors or otherwise away from the service area during your service window. Our crews will not enter a yard occupied by a loose dog.
• If we cannot access the yard, we will notify you and return at no additional charge when access is available. Repeated inaccessible visits may result in cancellation.
• We are not responsible for pets that leave an enclosure through a gate we did not open, or through a gate, fence or latch that is damaged or defective.

Billing

• Service is billed monthly in advance through Stripe. The annual visit count for your plan is divided into twelve equal monthly payments, so your charge is the same every month regardless of how many visits fall in a given month.
• The first visit reset fee is a one time charge collected at signup and is not refundable once the first visit has been performed.
• If a payment fails, Stripe will retry. Service may be suspended if payment is not received. You can update your card at any time through the customer portal.

Our guarantee

If we miss waste that was accessible at the time of service, notify us within 24 hours and we will return and finish the job at no charge. If we fail to correct it on that return visit, that visit is free.

One time cleanups

• A one time cleanup is a single visit with no recurring commitment, priced at the rate published at the time of booking.
• If you start recurring service within 30 days of a one time cleanup, the full amount paid for that cleanup is credited against your first month. The credit is issued as a single use code tied to your account and expires 30 days after the cleanup is booked.
• One time cleanups are not refundable once the visit has been performed.

Cancellation

Service is month to month with no term commitment and no cancellation fee. You may cancel yourself at any time through the customer portal, or by email. Service stops at the end of your current paid month. We do not prorate partial months.

Weather and interruptions

We may reschedule visits for severe weather, standing water, snow or ice cover, or unsafe conditions. Missed visits caused by conditions are made up on the next available route day. Extended interruptions beyond one visit will be credited on request.

Limitations

We remove dog waste only. We do not diagnose or treat pet illness, remove other animal waste, perform lawn care, or guarantee the removal of stains, odor or waste concealed by tall grass, leaves, snow, mulch or landscaping. We are not liable for lawn discoloration or damage caused by pet waste or urine.

Liability

Our total liability for any claim arising from service is limited to the amount you paid for service during the three months preceding the claim. We carry general liability and workers compensation coverage. Proof of coverage is available on request.

Changes

We may update pricing or these terms with at least thirty days notice by email to the address on your account. Continued service after the notice period constitutes acceptance.

Governing law

These terms are governed by the laws of the State of Georgia. Venue for any dispute is Bibb County, Georgia.

Contact

Peach State Services & Restoration LLC
120 Emory Greene Drive, Suite 3, Macon, GA 31210
[email protected]